At WOW LIVING, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information – such as your name, email address, phone number, and postal address

• Booking Details – including dates, locations, number of guests, and preferences

• Payment Information – securely processed through third-party providers

• Website Usage Data – such as IP address, browser type, device information, and browsing behavior (via cookies and analytics tools)

• Communication Records – such as inquiries, emails, or chats with our support team

2. How We Use Your Information

Your information is used for purposes including but not limited to:

• Processing bookings and managing rental agreements

• Responding to inquiries or customer service requests

• Sending booking confirmations and updates

• Providing personalised offers or marketing communications (with your consent)

• Complying with legal obligations and industry regulations

• Improving our website and user experience

3. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted third parties when necessary, including:

• Payment processors (for secure transactions)

• Property maintenance partners or cleaning services

• Legal or regulatory authorities when required

• Service providers involved in website operations, hosting, or analytics

All partners are required to comply with privacy obligations and handle data securely.

4. Cookies & Tracking Technologies

WOW LIVING uses cookies and similar tracking technologies to:

• Enhance your website experience

• Understand user behavior and improve functionality

• Display relevant content and offers

You can manage or disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we encourage you to exercise caution.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Object to data processing in certain circumstances

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

WOW LIVING
📍 Soho Lane, Currambine WA 6028
📧 Email: info@wowliving.com.au
📞 Phone: 0414 238 454